Payment Information

This page describes pricing, payment, renewal, and refunds for paid subscriptions to ATLAS, operated by ТОО «Atlas Business» (BIN 04354354), Almaty, Auezov 234.

ATLAS is free for sales of up to $1,000 per month. Above that, a subscription applies starting from $10 per month. Current prices and limits are shown in the app and on the website.

Web: payments are processed by Paddle (Paddle.com Market Limited), our Merchant of Record, using your bank card.

Mobile: purchases made in the iOS or Android app are processed by Apple (App Store) or Google (Google Play) and charged to your Apple ID or Google account.

Subscriptions are billed per period and renew automatically until cancelled. You can cancel at any time:

• Your subscription remains active until the end of the current billing period
• You will not be charged for the next period
• No partial refunds are issued for unused time in the current period

Web subscriptions are cancelled in your billing settings; mobile subscriptions are cancelled in your Apple ID or Google Play subscription settings.

Web purchases: refund requests are processed by Paddle in accordance with their policies and applicable consumer-protection law.

iOS purchases: refunds are handled by Apple. Request a refund at reportaproblem.apple.com.

Android purchases: refunds are handled by Google. Request a refund through your Google Play purchase history.

If you were charged in error or have an issue with your subscription, contact us at support@atlas-app.org and we will help resolve it.

If you dispute a charge with your bank, Paddle will handle the dispute process. Please contact us first at support@atlas-app.org so we can resolve the issue directly.

For billing questions or refund requests, contact us at support@atlas-app.org.